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Frequently Asked Questions

Everything you need to know

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The product

What Levellume is, what it shows, and how it works.

Levellume is a smart wall display that shows your home's electricity and water consumption as ambient light. It hangs in your hallway like a piece of art and glows in different colors and levels to show what's happening in real time.

No screen, no app required. You walk past and know — intuitively — how your day is going.

Orange/Red — Electricity consumed from the grid. A red tint may indicate peak hours or high-carbon moments.

Green — Electricity returned to the grid from solar panels. More green = you're producing more than you're using.

Blue — Water use, where your meter provides it (updated every few minutes).

You set a daily target for your electricity and water use (for example, 12 kWh or 150 liters). The LED level fills through the day — when it reaches the top, you've hit your target. The goal is to stay under.

Levels reset at midnight (or a time you choose), so every day is a fresh start.

No. The fixture works completely on its own. You configure it once via a simple web interface on your phone, then forget about it.

There is an optional web dashboard that shows history, cost estimates, and lets you adjust targets — but it's entirely optional.

Gas tracking is supported for meters that report gas via the P1 port (common in the Netherlands and Belgium). It appears as an additional level on the display.

Setup & compatibility

What you need, what works, and how long it takes.

Levellume works with:

  • P1 smart meter port — Reads your digital meter directly through the P1 port: electricity and gas, and water where your meter provides it (NL/BE DSMR meters, via the included hub)
  • Shelly — Shelly 3EM, Shelly Pro 3EM

For water: through the P1 port where your meter provides it (updated every few minutes). See the full compatibility list →

Under 10 minutes for most people. Plug in the hub, connect to your WiFi, and Levellume starts reading from your meter. No electrician needed, no wiring.

Not at all. If you can connect a device to WiFi, you can set up Levellume. The setup wizard walks you through everything step by step.

Every Levellume order includes:

  • The Levellume fixture (Cryo, Ligna, or Circa)
  • The hub (connects to your meter or sensor)
  • USB-C power cable
  • Wall mounting kit
  • Quick start guide

WiFi is needed for the initial setup and for connecting to cloud-based sensors. Once running, the fixture communicates with the hub over your local network — it doesn't require internet to display your data.

The optional cloud dashboard does require internet for history and remote access.

Shipping & orders

Where we ship, how long it takes, and costs.

Deliveries will start in Belgium after CE certification; other EU countries later — contact us if you're in another EU country and we'll let you know when we can deliver to you.

Deliveries start in Belgium after CE certification. We'll confirm delivery time and any shipping cost before you buy.

Deliveries start in Belgium after CE certification. We'll confirm delivery time and any shipping cost before you buy.

Yes. You'll receive a confirmation email after purchase and a tracking link once your order ships.

Warranty & returns

Your rights as a customer.

Every Levellume comes with a 2-year warranty covering manufacturing defects and hardware failures under normal use. This is in line with EU consumer protection law.

Absolutely. You have a 14-day withdrawal period under EU consumer law. If you're not happy, return it in its original packaging for a full refund. See our return policy for details.

Yes. Levellume supports over-the-air (OTA) updates. New features and improvements are pushed automatically when your device is connected to WiFi.

Energy savings

Does it actually help?

Systems thinker Donella Meadows told the story of Dutch homes where the electricity meter hung in the front hallway: those households used noticeably less than identical homes with the meter in the basement. Levellume puts that hallway meter back — as light.

Levellume is designed around this principle. It won't turn off your lights for you — but it will make you aware, and awareness drives change.

Very little. The fixture draws about 2–3 watts when active and under 0.5W in ECO mode (when no one is nearby). That's less than a phone charger.

Still have questions?

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